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Definition of Accommodation

Accommodation means to make fit, suitable or congruous. In relation to workers' compensation, accommodation is any adjustment or modification to the work environment or job that will enable a qualified applicant or employee with a disability to take part in the application process or to do essential job functions. The Americans with Disabilities Act (ADA) of 1990 mandates that an employer must make reasonable accommodations to the known mental or physical limitations of an otherwise qualified individual. An employer does not have to do this if they can demonstrate that the accommodation would bring about an undue hardship.

There are three categories of accommodation:

  1. changes to a job application process that makes sure an applicant with disabilities will have an equal opportunity to apply and be considered for jobs;
  2. changes that give a person with disabilities equal access to the privileges and benefits of employment; and
  3. changes that make it possible for an employee with a disability to gain access to the workplace or do the essential functions of the job.

If you believe that you have been discriminated against or that an employer has not provided reasonable accommodation and you want to file a complaint, you can contact the ADA Information Line:

800-514-0301 (voice)
800-514-0383 (TTY)
Or, main section telephone number: 202-307-0663 (voice and TTY)

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